HELP CENTER

Frequently asked questions

Clear answers about delivery, payments, account security, bulk orders, and warranty coverage.

01

What if the account I purchased is suspended or banned after use?

Every account includes a 30-day warranty from the purchase date. If the issue is caused by an error on our side—not by a buyer's violation of platform policies—we will process a replacement according to the warranty terms.

02

What is not covered by the warranty?

The warranty does not cover suspensions or limits caused by the buyer's advertising activity, including platform policy violations, prohibited products, or use outside the listed account specifications.

03

How long does delivery take after payment?

The average delivery time is under two minutes after our team verifies the payment. The account will appear directly in your dashboard.

04

Which payment methods are accepted?

Manual bank transfer and USDT TRC20.

05

Can I buy in bulk for a team or agency?

Yes. Contact us on Telegram @nexoraads for reseller and agency pricing.

06

Are my payment information and account data secure?

All account credentials are stored encrypted and released only after payment approval. We do not share buyer data with third parties.

Contact support on Telegram